Refund Policy
Policy version and last updated: 2026-10-20 · Account holders: 18+
Canonical English policy. Full legal translations have not been independently reviewed.
1. Request a refund
Contact support@unlocktruth.app or Growth@Indryaa.com with the account identifier, purchase reference, purchase date and reason. We verify the transaction and what was delivered before deciding a request. Store-billed purchases may need to be handled through Apple or Google. Mandatory consumer protections apply.
2. Unused credits
You may request a refund of unused purchased wallet credits within seven calendar days of purchase. Credits already used for delivered features are generally not refundable. For partially used purchases, any eligible refund is limited to the unused portion. Approval and timing depend on transaction verification and the payment provider.
3. Access plans and one-time unlocks
Access or content that has been delivered is generally non-refundable except where law or the purchase channel requires otherwise. Contact us about duplicate or incorrect charges, an inability to access a paid feature, or content that was not delivered. We investigate technical delivery failures and arrange restoration, redelivery or an eligible refund.
4. Failed AI readings
The app restores Guru consultation usage when a reading fails or is rejected by the factual check. Wallet restoration or release of an AI allowance differs from refunding an original purchase to a bank or card. If restoration is missing, provide the task or purchase reference to support.
5. Renewal and timing
Cancel recurring store subscriptions through the store account where purchased. Cancellation stops future renewal subject to that provider's terms and does not by itself refund a period already delivered. One-time access does not recur. We do not promise an automatic acknowledgement email or a fixed bank-refund deadline; support will explain the outcome and next steps for your request.